A digital transformation effort is characterised as 'continuous, ever-changing, and focused on the perpetual improvement of processes'. Why does this description create a problem when attempting to classify the work as a project?
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AThe description does not clearly define what the outputs will be
BIt implies that there is no governance structure in place
CIt is at odds with the requirement that projects must be temporary in nature
DIt fails to address how stakeholders are being engaged
EIt places excessive emphasis on outcomes
✓ Correct answer: C. It is at odds with the requirement that projects must be temporary in natureA defining feature of projects is that they are temporary; continuous evolution and improvement points to BAU or programme-level activity instead.
Why the other options are incorrect:
• The description does not clearly define what the outputs will be: The lack of defined outputs is not the primary concern here.
• It implies that there is no governance structure in place: The description does not specifically suggest a governance problem.
• It fails to address how stakeholders are being engaged: Stakeholder engagement is not the key issue raised by this description.
• It places excessive emphasis on outcomes: Outcomes remain a valid and relevant consideration.
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