Study guide · PHR SHRM HR

PHR SHRM HR Study Guide

Study for the PHR SHRM HR with exam topics, practice questions, a free PDF, video walkthrough and timed mock exam links.

Free sample · PHR SHRM HRQ1
Which sourcing channel typically produces hires with the highest retention and lowest cost-per-hire?
Correct — B. Employee referrals consistently show higher retention and lower cost because referred candidates arrive with realistic job previews and a built-in social connection.
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Study plan

How to study for PHR SHRM HR

  1. Read the topic list so you know what the exam is likely to cover.
  2. Answer the free practice questions and read every explanation.
  3. Download the PDF for offline review.
  4. Use timed mock exams when your untimed practice feels comfortable.

Topics to review

  • The core topics and terminology you'll be tested on
  • Rules, standards and best-practice procedures
  • Real-world scenarios and how to respond
  • Common mistakes and how to avoid them
Sample questions

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  1. Q1Which sourcing channel typically produces hires with the highest retention and lowest cost-per-hire?

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    ✓ Correct answer: Employee referrals

    Employee referrals consistently show higher retention and lower cost because referred candidates arrive with realistic job previews and a built-in social connection.

    Open the full explanation page →

  2. Q2A job analysis is conducted primarily to produce which foundational HR document?

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    ✓ Correct answer: A job description listing duties and qualifications

    Job analysis systematically identifies the tasks, duties, and required KSAs of a role, which are then documented in the job description.

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  3. Q3An employer's cognitive ability test predicts job performance accurately but disproportionately screens out a protected group and a less-discriminatory equally valid alternative exists. Under EEOC guidance the employer should:

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    ✓ Correct answer: Adopt the equally valid less-discriminatory alternative

    When a selection procedure has adverse impact, Title VII requires using an available alternative that is equally valid but less discriminatory; ignoring it can establish liability.

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  4. Q4Under the EEOC's 'four-fifths' (80%) rule, adverse impact is generally indicated when the selection rate for a protected group is:

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    ✓ Correct answer: Less than 80% of the rate of the highest-selected group

    The four-fifths rule flags potential adverse impact when a group's selection rate is below 80% of the rate of the most-selected group.

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  5. Q5Which interview format asks candidates to describe how they handled real past situations to predict future behavior?

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    ✓ Correct answer: Behavioral (STAR-based) interview

    Behavioral interviewing rests on the premise that past behavior predicts future behavior, often elicited with the Situation-Task-Action-Result framework.

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  6. Q6A company received 400 applications and made 20 hires. What is the selection ratio?

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    ✓ Correct answer: 0.05

    Selection ratio = hires divided by applicants = 20/400 = 0.05; a lower ratio means greater selectivity.

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