Two calls come in simultaneously: a barking-dog complaint and a reported structure fire with people inside. How should they be prioritized?

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Multiple choice — select the best answer

AFirst-come, first-served regardless of type
BThe barking dog, because it is quicker
CAlternate between both equally
DThe structure fire, because life safety takes precedence

✓ Correct answer: D. The structure fire, because life safety takes precedence Call prioritization is based on threat to life and property. A structure fire with occupants is a life-safety emergency and is dispatched before a low-priority nuisance complaint.

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Topic: Call Taking

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Two calls come in simultaneously: a barking-dog complaint and a reported structure fire with people inside. How should they be prioritized?

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