When discussing battery backup options with a potential customer, what is the most important expectation to set?

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Multiple choice — select the best answer

AThe manufacturing process for lithium-ion cells
BBattery color and aesthetic appearance
CRealistic backup power duration and critical load limitations
DBattery installation noise levels

✓ Correct answer: C. Realistic backup power duration and critical load limitations It's essential to clarify what will and won't remain powered during an outage based on the battery capacity and critical load selection, as many customers have unrealistic expectations about backup power capabilities.

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