AChange should be implemented only when there is a legitimate reason for it.
BEveryone who may be affected by the change should be involved in planning it.
CChange should not be unexpected or abrupt.
DChange should be implemented as quickly as possible to prevent confusion.
✓ Correct answer: D. Change should be implemented as quickly as possible to prevent confusion.Rushing change contradicts Lewin's approach to change management. Lewin advocated for gradual, planned change—captured in his unfreeze-change-refreeze model—where those affected are prepared and involved. Rapid implementation typically increases resistance and confusion rather than reducing it. The other three options are consistent with Lewin's principles: change should have a valid rationale, should not be abrupt, and should involve those impacted.
Keep practising. Use the free SHRM PDF, watch the YouTube walkthrough, or unlock all 10 web questions with timed mock exams.
Free practice here. Timed mocks when you are ready.
Study the SHRM Exam Prep 2026 Test free question explanations, download the PDF, then unlock timed mock exams on the web when you want exam-day practice.