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Following a 20% workforce reduction, the CEO directs the HR manager to provide assistance programs that help affected employees transition smoothly. These programs may include resume writing, interview coaching, and job search support. What is the term for this type of support?

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✓ Correct answer: A. Outplacement services Outplacement services are employer-sponsored programs designed to help laid-off employees transition to new employment. They typically include career counseling, resume assistance, interview preparation, and job search support. They differ from severance packages (financial compensation), layoff benefits (a general term), and unemployment insurance (a government program).

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