AA time-limited undertaking established to produce a particular outcome
BA continuous activity designed to sustain day-to-day business operations
CA workflow dedicated exclusively to handling customer queries
DA division with fixed staffing and established responsibilities
EA risk-management programme running for more than twelve months
✓ Correct answer: A. A time-limited undertaking established to produce a particular outcomeA project has a clear start and finish and is set up to achieve specific goals within that timeframe.
Why the other options are incorrect:
• A continuous activity designed to sustain day-to-day business operations: Continuous operations describe business-as-usual, not a project.
• A workflow dedicated exclusively to handling customer queries: Customer query handling is an ongoing function, not a project.
• A division with fixed staffing and established responsibilities: A standing department with permanent roles is not a temporary initiative.
• A risk-management programme running for more than twelve months: Risk management may feature within a project but does not itself define one.
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Theory