How should organizations best approach resistance to change?

How should organizations best approach

Multiple choice — select the best answer

ABy addressing concerns proactively and involving employees in the change process
BBy ignoring resistance and proceeding with changes
CBy penalizing resistant employees
DBy abandoning the change initiative

✓ Correct answer: A. By addressing concerns proactively and involving employees in the change process Addressing resistance proactively and involving employees in the change process helps build understanding, ownership, and commitment while reducing fear and opposition.

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