The MAIN purpose of a claim investigation is to:

The MAIN purpose of a claim investigation is

Multiple choice — select the best answer

ADetermine coverage, cause, and the value of the loss
BFind a reason to deny every claim
CIncrease the insurer's reserves
DCollect the next premium

✓ Correct answer: A. Determine coverage, cause, and the value of the loss Investigation gathers facts so the adjuster can decide whether coverage applies, what caused the loss, and the proper amount to pay.

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Topic: Claims Handling Process

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