You arrive at a delivery address and the customer has left a note requesting packages be left at the side entrance. What do you do?

You arrive at a delivery address and the

Multiple choice — select the best answer

ALeave the package at the front door regardless of the customer's note
BFollow the customer's instructions and leave the package at the side entrance, noting the delivery on your records
CRefuse to follow customer notes and return the package to the post office
DLeave the package with a neighbor instead of following the note's instructions

✓ Correct answer: B. Follow the customer's instructions and leave the package at the side entrance, noting the delivery on your records Carriers should follow reasonable customer delivery instructions that do not violate postal guidelines. Leaving a package at a requested alternate location and documenting it is appropriate customer service.

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You arrive at a delivery address and the customer has left a note requesting packages be left at the side entrance. What do you do?

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