A bar graph displays average patient satisfaction scores (scale 1–10) across four hospital units: Medical/Surgical = 7.2, Oncology = 8.5, Pediatrics = 9.1, ICU = 6.8. A hospital administrator wants to identify the unit with the greatest gap between the highest and second-highest scores. What is that gap?

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TheoryPractice · Accepted Answer

0.6 points. Interpreting graphics with calculation: the highest score is Pediatrics (9.1) and the second-highest is Oncology (8.5); the difference is 9.1 − 8.5 = 0.6 points.

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