A patron's speech is slurred, their eyes are glassy, and they are swaying when standing still. Under RSA guidelines, which principle governs the staff member's obligation in this situation?
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APrivacy law: staff cannot act on observable behaviour without the patron's consent
BCustomer service: staff should seat the patron and offer water before deciding
CHarm minimisation: staff must refuse further service to prevent foreseeable harm to the patron and others
DDuty of care: staff must call the patron a taxi before making any service decision
✓ Correct answer: C. Harm minimisation: staff must refuse further service to prevent foreseeable harm to the patron and othersRSA training under the NSW Liquor Act 2007's harm-minimisation framework requires staff to act on observable signs of intoxication by refusing further service to prevent harm to the patron and the wider community.
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