A patron has voluntarily placed themselves on the venue's self-exclusion register six months ago. The patron now arrives at the venue and attempts to enter the gaming machine area. What is the staff member's obligation?
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AAllow entry since six months is a sufficient cooling-off period
BRefuse entry to the gaming machine area and follow the venue's self-exclusion procedures
CAllow entry only if the patron signs a new declaration waiving the exclusion
DContact Liquor & Gaming NSW to check whether the exclusion is still active before deciding
✓ Correct answer: B. Refuse entry to the gaming machine area and follow the venue's self-exclusion proceduresOnce a person is on a self-exclusion register, the venue is obligated to refuse them access to the gaming machine area and to follow its documented self-exclusion procedures until the exclusion is formally revoked.
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