Marcus submitted his PHV licence application but did not supply proof of his address within the required timeframe. How will TfL handle his application?
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ALapse it and require him to submit a new application with the appropriate fee
BAccept alternative evidence at any point he chooses to provide it
CContact him to waive the proof-of-address requirement
DIssue him a temporary licence while he arranges the proof
EIssue the licence and allow him to provide his address details afterwards
✓ Correct answer: A. Lapse it and require him to submit a new application with the appropriate feeWhen proof of address is not provided within the specified deadline, TfL lapses the application. The applicant must then lodge a fresh application and pay the required fee.
Why the other options are incorrect:
• Accept alternative evidence at any point he chooses to provide it: TfL enforces the proof-of-address requirement strictly and does not accept documentation submitted after the deadline.
• Contact him to waive the proof-of-address requirement: Mandatory requirements cannot be waived simply because an applicant requests it.
• Issue him a temporary licence while he arranges the proof: Temporary licences are not issued to applicants who have not yet completed all required documentation.
• Issue the licence and allow him to provide his address details afterwards: All required documents, including proof of address, must be received before a licence is issued.
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