When calculating ROI for a test automation tool, which factor should be included?

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Multiple choice — select the best answer

ACost of training staff to use the tool effectively
BNumber of features compared to competitors
CVendor's annual revenue
DTool's popularity in online forums

✓ Correct answer: A. Cost of training staff to use the tool effectively The cost of training team members to use the tool effectively is a significant factor in the total cost of ownership and must be included in ROI calculations.

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