Tom, a production Vice President, notices a surge in warranty payouts. This is likely to be indicative of which type of waste?
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✓ Correct answer: D. DefectsDefects necessitate the need for reworking, reprocessing, or replacing originally-produced units, resulting in increased costs associated with warranty payouts.
Overproduction refers to the act of producing more or earlier than what is required by demand. Overprocessing encompasses any production activity that does not add value to the customer. Motion refers to non-value added movements performed by people or equipment
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