When a customer has multiple departments using a solution, what is the best engagement strategy?

When a customer has multiple departments

Multiple choice — select the best answer

AEngage only with the department that purchased the solution
BApply the same adoption strategy to all departments
CLet each department develop their own approach independently
DCreate a governance structure with representatives from each department

✓ Correct answer: D. Create a governance structure with representatives from each department Creating a governance structure with representatives from each department ensures coordinated adoption across the organization while respecting each department's unique needs and use cases.

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