HomeCMAC Medical Assistant PrepQuestion 5 of 10
CMAC Medical Assistant PrepQuestion 5 / 10

Which of the following responses to a patient's questions enhances trust and communication?

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Multiple choice — select the best answer
✓ Correct answer: A. Active listening and providing empathetic responses Active listening and providing empathetic responses help build trust and enhance communication. It shows patients that the healthcare provider cares and understands their concerns, leading to a more effective dialogue. Conversely, rushing the patient, making unverified assumptions, and using unexplained medical jargon can hinder communication by creating confusion and reducing trust.

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