A customer's ID shows DOB: 06/12/2005. Today is June 11, 2026. What should you do?

A customer's ID shows DOB: 06/12/2005. Today

Multiple choice — select the best answer

ARefuse service — they turn 21 tomorrow
BServe them — they are close enough to 21
CAsk a manager to decide
DServe them beer only

✓ Correct answer: A. Refuse service — they turn 21 tomorrow The customer will not turn 21 until June 12, 2026 — one day from now. They are currently 20 years and 364 days old. Service must be refused because they have not yet reached the legal drinking age.

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Topic: ID & Age Verification

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A customer's ID shows DOB: 06/12/2005. Today is June 11, 2026. What should you do?

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