According to federal regulations, when is a written estimate required before beginning repairs on a collision-damaged vehicle?

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Multiple choice — select the best answer

AOnly when repairs exceed $3,000
BOnly for commercial vehicles
CWhen requested by the customer
DOnly for insurance-paid repairs

✓ Correct answer: C. When requested by the customer Federal regulations, specifically the FTC's Auto Repair Rule, require written estimates for repairs exceeding a certain amount when requested by the customer. Some states have additional requirements making written estimates mandatory regardless of customer request.

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